Return Policy:  All purchases, unless otherwise noted, are accepted as returns, or exchanges, within 30 days of purchase, with receipt of purchase. (Condition of product must be as new, or return must have to do with a manufacturer defect). 

Once footwear is worn outside, we can no longer accept a return and all inquiries must be submitted through the manufacturer warranty program.  (We can help you find their contact info and return policies!)

Please contact us at shawsgeneralstore@gmail.com, and we will cater to your situation as best as possible!

Mailing/Return address: Shaw's General Store, 54 Main Street, Stowe VT, 05672

Phone: 802-253-4040 (mention online return or exchange)